Patient Support Specialist

The work

Help patients navigate appointments, billing, and access requests. Calls are captioned. You can take this role seated, with flexible shift windows, and with a documented break plan. Spanish is welcome but not required.

What you bring

Strong writing and phone skills. Experience in healthcare, insurance, or customer support is helpful. We train on our systems.

Accommodations available

Required on every InclusiveHire listing. In place means the team already works this way. On request means there is a process.

• Flexible hoursAlready in place

  Provided for this role; hiring managers are briefed before interviews start.

• Live captioningAlready in place

  Provided for this role; hiring managers are briefed before interviews start.

• Ergonomic workstationAlready in place

  Provided for this role; hiring managers are briefed before interviews start.

• Written instructions & agendasAlready in place

  Provided for this role; hiring managers are briefed before interviews start.

• Job coaching / onboarding supportAlready in place

  Provided for this role; hiring managers are briefed before interviews start.

• Accessible parkingAlready in place

  Provided for this role; hiring managers are briefed before interviews start.

• Extra time in interviewsAlready in place

  Provided for this role; hiring managers are briefed before interviews start.

Skills

Customer support · Written communication · Healthcare operations

Interview access

What would help you interview at your best?