Resource library

ADA and the reasonable accommodation process

A plain-language path from request to decision. Not a substitute for counsel.

This is educational, not legal advice. In the United States, the ADA requires covered employers to provide reasonable accommodations unless they cause undue hardship.

Typical path 1. A candidate or employee indicates a barrier related to a disability. It does not have to be in writing or use the word “ADA.” 2. The employer engages in an interactive process — a real conversation about the barrier and options. 3. The employer implements an effective accommodation, or documents why a specific request is an undue hardship and offers alternatives. 4. The employer does not disclose the disability to coworkers who do not need to know.

Good practice on InclusiveHire - List accommodations you already provide on the job post. - Ask about interview access automatically. - Keep medical details out of the hiring file that managers share.

If you operate outside the US, local disability discrimination law still applies. Ask qualified counsel.